Management Team

Pauline Young - CEO

Pauline is the Managing Director of Link Telemarketing and set up the business in 2001.  Prior to this, Pauline worked for 17 years for Brake Bros, a billion pound food wholesaler where she worked initially as a Telesales and then Depot Manager, and then moved onto Company-wide Project Management.  

During her time with Brakes, she was responsible for roll-out of a company-wide Sales and Communication Skills improvement programme (NLP based) for Telesales, as well as design and implementation of a software solution (SAP) across 550 Telesales and Field Sales Users.

“My Team Managers and I all came from larger organisations and, having worked in senior roles, we have a thorough understanding of how businesses work. This means, when we look at a clients’ business, we take a more “holistic” approach, ensuring we really understand their organisation and clearly define their objectives. This is key to creating the right solution for each client.”

Pauline Young - Managing Director