Link Telemarketing
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Training & Consultancy

Effective Training and Consultancy

Imagine having the skills and tools of a professional telemarketing company at your fingertips – at a fraction of the cost.

Link have taken the skills and processes developed in house, and are now able to offer these to customers looking to generate sales via their own internal staff.

Effective Training
How many times have you left a training course, packed with new knowledge and good intentions, only to find that you implement and use only a small percentage of what you have learnt?

At Link, because we understand the importance of, not only increasing trainees' understanding, but also changing their behaviour, we run practical courses where trainees make live calls during the training session, supported and coached by experienced, skilled staff.

 

 

Torquay Leisure Hotels

"We had previously outsourced some market research to Link, and had been so impressed by the quality of their results, and their team’s highly effective communication skills, that it prompted us to look at developing our own in-house telesales capabilities.

Link attended an initial meeting with our Reservations Team Manager and gained a good understanding of where we felt the team were currently and areas we wanted to develop further. From this, Link developed and presented a proposed training plan. The one day training was enjoyed by all attendees and they returned to their roles newly motivated and confident. As an additional benefit, the feedback from the Trainer assisted us to develop a very pragmatic training program for some members of the team.

The training had been well researched and prepared, producing a course which was completely relevant to the needs and environment of Torquay Leisure Hotels."

Julia Browne, Marketing Manager

 

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